Delivery and Returns

DOMESTIC SHIPPING WITHIN AUSTRALIA

Express Delivery on orders - Complimentary

All metropolitan domestic orders will be sent via Sendle express courier service. Sendle is a 100% Carbon Neutral carrier.

Regional domestic orders will be dispatched with Australia Post Express Service. 

Once your order has been sent we will provide you with your tracking details. Please ensure that correct contact & delivery details are entered at the time of placing your order as is for any reason your order is undeliverable & is returned to Zenniam at no fault of our own it will be your responsibility to pay for the order to be resent.

​

INTERNATIONAL SHIPPING

Express Delivery on orders over AU$150 - Complimentary

Express Delivery on orders up to AU $149.99 - Flat rate AU$30

All international orders will sent via DHL Express Worldwide. We are a DHL GoGreen partner, by which all Zenniam parcels take optimised transport routes, alternative drive vehicles and energy-efficient warehouses to reduce CO2 and emissions and other environmental impacts. Your tracking details will be sent via email once your order has been dispatched. Once an order has been dispatched from Australia, Zenniam is no longer responsible for your goods. Please check with your local post office if you are experiencing problems with the delivery of your order or if you would like to know the progress of your order. Please ensure that correct contact & delivery details are entered at the time of placing your order as is for any reason your order is undeliverable & is returned to Zenniam at no fault of our own it will be your responsibility to pay for the order to be resent.

​​

RETURNS

In the unfortunate ancient that an item is deemed faulty a replacement, exchange or refund will be issued.